Fresh data has revealed the average waiting time for the Met’s non-emergency number has increased by a staggering 3667 percent since Mayor Sadiq Khan took office in May 2016.
Londoners using the 101 number are having to wait on average 15 minutes until they are put through to a member of police staff, data obtained by London Assembly Member Tony Arbour has shown.
A rapidly increasing number of Londoners are abandoning their calls to the 101 number too, with over a million incomplete calls in the year up to July 2018. Well over half of callers (57 percent) failed to complete their call in July of this year – up from a mere 3.6 percent in April 2016, the final full month of Boris Johnson’s mayoralty.
A new report has said that Sadiq Khan would be able to spend millions more on employing new police officers if he invested in Artificial Intelligence (AI) for the Met Police.
Artificial Intelligence: A New Era in Policing shows how investing in the new tech would save the Met £30m – enough to employ 545 new police officers.
AI, which is the ability of a computer to think and learn like a human, has been used abroad to help police solve crimes more quickly and free up resources for front-line policing.
By cutting the bloated Mayor's Office for Policing and Crime (MOPAC), the report says Khan could free up the some of the money he would need for the AI investment.
With many high-profile rape trials collapsing because of disclosure and digital evidence failings, the report says AI would also help police officers to analyse evidence more quickly. Having the ability to learn, reason and classify means that AI programmes can be used to identify relevant data – saving time and resources.
It can currently take hours for police officers to adequately analyse the increasing amount of digital evidence; in one case taking police officers 630 hours to review the content of three complainants’ mobile phones and Facebook accounts.