Fresh data has revealed the average waiting time for the Met’s non-emergency number has increased by a staggering 3667 percent since Mayor Sadiq Khan took office in May 2016.
Londoners using the 101 number are having to wait on average 15 minutes until they are put through to a member of police staff, data obtained by London Assembly Member Tony Arbour has shown.
A rapidly increasing number of Londoners are abandoning their calls to the 101 number too, with over a million incomplete calls in the year up to July 2018. Well over half of callers (57 percent) failed to complete their call in July of this year – up from a mere 3.6 percent in April 2016, the final full month of Boris Johnson’s mayoralty.
Tony Arbour AM said: “The police inspectorate said in November that the Met was too inefficient, but this surge in waiting times indicates that the situation is getting worse, not better.
“With over a million cases of people hanging up on 101, it is clear that vulnerable Londoners are giving up on the police and not getting the help that they desperately need.
“So many potential crimes are failing to be reported through 101, meaning that London’s crime epidemic could be even worse than the official statistics show.
“While the Met struggles, the Mayor has splurged millions on increasing the culture budget and bolstering his own team of bureaucrats at City Hall. He needs to re-think his priorities, cut the waste and give the police the support they need.”